Athens Medical Group (AMG) was established in 1984. Its goal: to provide high quality, integrated healthcare services, based on a patient – centered approach. From the first years of its operation, it became a “catalyst” of progress in Healthcare, being the first Greek medical institution to introduce state-of-the-art medical equipment and secure collaborations with distinguished scientists, thus providing services equal to those of internationally acclaimed hospitals.
Through continuous investments, both in Greece and abroad, AMG is among the most dynamic Healthcare organizations and the most reliable providers of diagnostic and hospitalization services, worldwide.
Since 2007, Asklepios Kliniken GmbH has been a key strategic shareholder of Athens Medical Group, both sides collaborating on scientific and business matters and promoting the exchange of medical knowledge and management expertise.
In Greece, AMG runs 8 hospital units with a total number of 1,200 hospital beds, 2,800 highly qualified associate physicians, and 3,000 highly specialized full-time employees.
Additionally, being present in the Balkans, AMG owns 4 diagnostic centers in Romania, through the subsidiary company «Medsana».
Moreover, AMG has ongoing partnerships in North Africa, the Balkans, the broader SE Mediterranean area, Russia and the CIS Countries.
To ensure the best treatment results, AMG focuses on 3 main categories: critical illness, lifestyle medicine and continuing education.
Critical Illness: Patient-centered multidisciplinary services for life-threatening conditions focusing on individual patient needs and patient groups, rather than clinical specialties.
Lifestyle Medicine: Preventive lifestyle-related and chronic diseases’ services, to effectively improve quality of life and enhance longevity.
Continuing Education: Educational programs directly related to top medical practices performed in the AMG clinics, both in Greece and internationally.
Dr. George Apostolopoulos establishes Athens Medical Center in Marousi, Athens with three goals:
Greece’s 1st angiographer with digital angiography and angioscintigraphy begins operations in Athens Medical Center.
Dr. George Apostolopoulos, loyal to his vision to reverse the outflow of Greek patients abroad, goes “one step ahead”, operating a Private Clinic and Emergency Ambulatory Service, with fully owned ambulances, inside the largest state hospital in Moscow.
Medical Center Moscow is inaugurated. Among others, the Ministers of Health from Greece, Russia and the European Union of Private Hospitals attended the event.
Athens Medical Group judged by the Organizing Committee of the 2004 Olympic Games as “most appropriate Medical Organization in Greece for the provision of medical services to the athletes that will take part in the games”.
Athens Medical Center (AMC) consists of five independent buildings, superior in design and functionality. Facilities include the General Hospital, Paediatrics Center of Athens, and the GAIA Maternity Clinic.
AMC has a capacity of 319 beds, 19 operating rooms, and an Intensive Care Unit (ICU) equipped with 24 beds.
Athens Medical Center offers a full range of services to patients, 24 hours a day, 365 days a year. AMC’s internationally acclaimed medical staff, assisted by exceptional nursing staff as well as well as its innovative, cutting-edge medical technologies and equipment ensure its leading position as top medical institution in Greece. Its parent company, Athens Medical Group, ranks among the top private hospital networks in Europe.
Athens Medical Center is committed to continual improvement in the provision of services, backed by quality management systems and TUV Hellas certified according to ISO 9001:2015 and ISO 22000:2005. AMC has received the international TEMOS “Quality in International Patient Care” certification, certifying our adherence to the highest standards of quality for the provision of complete healthcare services to travelers and foreign patients worldwide. Additionally, AMC also boasts the TEMOS “Excellence in Medical Tourism” for its exceptional services for medical tourists and their complete care cycle. We are proud to have been included in the United Nations Diplomatic Council (DC) “Best hospitals worldwide 2014 & 2015” and “Preferred Partner Hospital 2016, 2017, 2018”.
Athens Medical Center has accomplished a number of global-level medical achievements, such as:
The physicians of Athens Medical Center are among the best on an international basis. Some of our breakthroughs concern the implementation of new methods in the area of interventional cardiology including, but not limited to, treatments for transdermal aortic valve insertions and related heart diseases, and procedures for brain embolisms.
Many of Athens Medical Center’s medical units are global Centers of Excellence and highly specialized departments. These include the Clinic of General, Laparoscopic, Bariatric and Robotic Surgery (EAC-BS, European Accreditation Council for Bariatric Surgery), the Upper Extremity Microsurgery Department and the MRI-CT Department.
The hospital has established important partnerships and agreements with renowned international corporations and organizations, such as the Asklepios Kliniken – the largest medical services provider in Europe; GAIA Maternity Clinic’s exclusive collaboration agreement with the British Fetal Medicine Foundation – Europe’s leading provider of education, training, and research on Fetal Medicine; AMC’s recognition for advanced post-graduate training by the International Association of Surgeons, Gastroenterologists and Oncologists (IASGO).
The European Interbalkan Medical Center (EIMC) is the largest, state-of-the-art, comprehensive private hospital in Southeastern Europe located in the northern part of the city of Thessaloniki. EIMC is a member of Athens Medical Group, the premier Healthcare Service provider in Greece.
With indoor facilities of unique aesthetics and ergonomics, deployed over an area of 50,000 m2, the European Interbalkan Medical Center has a 383-bed capacity, offering a wide range of ward rooms (three-bed, two-bed, one-bed, luxury, suites); further complimented by 18 fully equipped operating rooms and an Intensive Care Unit (ICU) of 21 beds.
The European Interbalkan Medical Center offers a full range of healthcare services. In addition to the General Hospital, the EIMC offers a Pediatric Clinic, a Maternity – Gynecological Clinic and ‘FIVI – Fertility & IVF Center’, the new, state-of-the-art, largest IVF unit in SE Europe. A Rehabilitation Center also operates within the hospital.
Associates include top physicians of all specializations, selected according to their scientific qualifications, professionalism and exactitude. Many have received training in the US, Germany and the UK, regularly participating in international medical conventions. Our specialists are active in the advancement of medicine and their respective fields, showcasing innovations in interventional cardiology, congenital heart disease, and brain embolization – to name a few of them.
The European Interbalkan Medical Center has been rated amongst the “Best hospitals worldwide 2014 & 2015” and “Preferred Partner Hospital 2016, 2017, 2018” lists by the Diplomatic Council (DC), United Nations; the TEMOS “Quality in International Patient Care” international certification for services for international patients within the hospital; the even more prestigious TEMOS “Excellence in Medical Tourism” for its exceptional services to medical tourists and their complete care cycle.
Its International Patients Department is the most organized and efficient department of its kind in Greece, ensuring international patients are not only provided top-quality medical treatment, but also receive the exceptional experience they deserve. The European Interbalkan Medical Center is TUV Hellas certified according to the International ISO 9001:2015 and the ISO 22000:2005.
In 2018, the European Interbalkan Medical Center was awarded a three-year “Global Healthcare Accreditation for Medical Travel Services” term by the prestigious Global Healthcare Accreditation (GHA) Program.
Furthermore, the European Interbalkan Medical Center has been cited as “the most modern and comprehensive medical center in Europe,” by the Imperial College of Science, Technology & Medicine (London, UK).
The European Interbalkan Medical Center is situated in close proximity with Thessaloniki International Airport “Macedonia” – the country’s second largest airport, and the main thoroughfare to Halkidiki – one of Greece’s most popular tourist destination. Athens Medical Group, in cooperation with the country’s largest tour operator, regularly helps patients combine medical treatments with bespoke trips to fit any preference, providing a truly memorable experience.
FIVI Fertility & IVF Center is a pioneering unit in the sector of medically assisted reproduction. It is situated and is part of the European Interbalkan Medical Center of Thessaloniki, one of the best Medical clinics in the country. The long experience and the in-depth specialization of our medical staff ensure the high quality of our services, and keep the Center on the front lines of developments in our field.
Nowadays, medicine, due to its increased complexity, requires a high level of specialization: The collaboration of many different specialists, facilities with the proper infrastructure to ensure the best possible outcomes and, above all, the safety of all those involved. To ensure direct access to physicians of other specialties, the Center operates within the framework of the Interbalkan Medical Center of Thessaloniki, one of the best medical clinics in the country, a well established Clinic that includes all the necessary infrastructure.
At FIVI Fertility & IVF Center, before implementing IVF, we will exhaust all other simpler methods depending on indications, on a case by case basis, adopting a methodology in accordance with accepted international standards. Our primary concern is to minimize the medical burden and maximize the protection of our patients, in the process of achieving the desired outcome. Personal monitoring of all candidate mothers/parents by a specific physician of their choice is a standard practice at the Center, as is the provision of services across the entire spectrum of the Obstetrics and Gynecology specialties, in collaboration with external associates.
Paleo Faliro Clinic was founded in 1991 to meet the acute needs of the southern suburbs for top-notch medical services.
In 2002, in response to the ever-increasing demand for quality healthcare services in the wider area, further expansion established a new wing and diagnostic departments supported by state-of-the-art laboratories and expert medical staff.
Today, deployed over an area of more than 4,500 m2, Paleo Faliro Clinic focuses on providing the most reliable prevention, diagnosis and treatment for southern suburb residents. The community is fully covered by experienced medical specialists, highly-trained nursing staff and state-of-the-art medical equipment – including, but not limited to, axial and magnetic tomography, modern ultrasound and advanced general medical equipment.
Paleo Faliro Clinic boasts an 84-bed capacity, and 8-bed Intensive Care Unit – ISO 9001:2005 certified in 2015 for the quality of services provided.
Outpatient departments offer qualified doctors in all specialties and leading local healthcare professionals, for all scheduled and emergency incidents.
Featuring top medical facilities, state-of-the-art medical equipment and specialized scientific staff, Paleo Faliro Clinic is widely regarded as an exemplary medical care center, featuring 24/7 Ambulance and Emergency Departments.
In October 1997, Psychiko Clinic joined Athens Medical Group, securing direct access to medical services and hospital care of highest standards in the densely populated heart of Athens.
Since its integration into the Group, Psychiko Clinic has become one of the city’s preeminent hospital units – offering modern facilities, cutting-edge medical equipment, experienced medical specialists and staff, and a thoroughly revitalized healthcare model. Psychiko Clinic, today, represents the top-choice medical service for residents of the wider region.
With a wealth of prominent collaborating physicians available across all specialties on a 24/7 basis, boasting an impressive cache of national and international experience and scientific achievements, Psychiko Clinic offers to its guests the bestmedical care.
In 2004 Psychiko Clinic Intensive Care Unit received for its exceptional standard of services, certification according to ISO 9001: 2000.
Psychiko Clinic offers a 119-bed capacity, 6 fully equipped operating rooms and a 10-bed multifunctional Intensive Care Unit staffed with top medical experts, ensuring the highest level of healthcare services. A full range of state-of-the-art laboratory and diagnostic equipment is available, suitable for carrying out the most specialized examinations. Its comprehensive diagnosis and treatment capacity, coupled with a world-class administrative team, guarantees patients complete medical solutions.
Founded on in 2007, Peristeri Clinic is conveniently located in the center of Peristeri. For over a decade, Peristeri Clinic is proud to have contributed to a truly new quality of life for the residents of the western suburbs.
Peristeri Clinic is a state-of-the-art general clinic, occupying first-rate premises with an overall 78-bed capacity as well as five, fully equipped, multi-functional intensive care units with a 6-bed capacity. Its outpatient departments operate 24/7, staffed with more than 600 highly-trained doctors, treating approximately 2,500 scheduled and emergency cases per month.
Peristeri Clinic enjoys a wide array of signed agreements with almost all insurance funds (including Central Pharmacy EOPYY, Bank of Greece, Athens Water Supply and Sewerage Company EYDAP etc.) and numerous insurance companies (such as ALICO, GROUPAMA, AXA, EUROPEAN RELIANCE GEN. INS, ATE INSURANCE, GENERALI, EFG-Eurolife, BUPA, Prime, Allianz, and many others), involving both hospitalization and diagnostic tests.
Since 1982, Pediatrics Center of Athens – the first private Pediatric Clinic in Greece, has provided comprehensive, high-quality health services to children, focusing on reliable diagnosis and effective treatment.
Pediatrics Center of Athens employs scientific staff of all pediatric specialties and sub-specialties, nursing staff specialized in child care, state-of-the-art facilities and ultra-modern medical equipment, ensuring safe and comfortable hospitalization for young patients.
Pediatrics Center of Athens is a proud member of the Athens Medical Group. Athens Medical Group clinics are ISO 9001:2008 certified for all services and ISO 14001 for environmental management. In addition, they have been honored with TEMOS “Quality in International Patient Care”, as well as the prestigious TEMOS “Excellence in Medical Tourism”, ranking amongst the “Best Hospitals Worldwide 2014, 2015” lists by the Diplomatic Council (DC), United Nations.
GAIA Maternity Clinic is the only maternity hospital in Greece associated with a large, state-of-the-art general hospital – Athens Medical Center; making it the ideal, safe environment for mothers and newborns.
GAIA Maternity Clinic combines sophisticated science and modern technology with sensitivity, offering each woman and their family quality medical care with personal comfort in mind, in exceptionally luxurious facilities, renovated in 2012.
The ambition of the ultra-modern GAIA Maternity Clinic is to become a reference point for Obstetrics and Gynecology in Greece, with further expansion abroad.
With quality of service certification and 21 separate medical specialties available 24/7, GAIA Maternity Clinic offers a 51-bed capacity and complete modern biomedical technology – including an intensive care unit for adults, a 30-bed neonatal intensive care unit, nine operating rooms and 13 modern wards / labor rooms.
Dafne Clinic, established in 2002, comprises a general clinic specialized in dialysis treatment. The Department of Nephrology consists of 45 fully equipped dialysis units, supported by specialized and highly trained medical and nursing staff. Outpatient departments and a fully-equipped department for diagnostic tests operate on a daily basis (07:00 – 17:00).
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Solidarity and community reinvestment are indispensable parts of Athens Medical Group’s culture as social contribution constitutes a main strategic pillar, since the first day of its operation in 1984.
As a top healthcare services provider, Athens Medical Group consistently executes a multi-dimensional “Corporate Responsibility Program”, through which it offers complete medical services in favor of patients and vulnerable members of society.
The Corporate Responsibility Program includes organized individual programs, delivered consistently every year. These programs are adjusted, on an ongoing basis to address pressing social needs.
International Medical Support
Since its establishment, Athens Medical Group has remained committed to supporting those in need, especially in times of humanitarian crises, on an international level.
Athens Medical Group and its people, throughout the years, have organized and participated in humanitarian aid missions across a number of hotspots, including Armenia, Yugoslavia, Palestine, Kosovo and Pristina.
We actively and consistently support those in need who lack the financial resources, offering appropriate medical services free of charge throughout all of our hospitals, to adults and children from countries that are hit hard by natural disasters or war.
Vodafone Telemedicine Program
In 2008, Athens Medical Group and Vodafone joined forces to develop a comprehensive telemedicine program, leveraging cutting edge technology to provide free access to high quality medical services to more than 500,000 residents of 100 remote areas.
As a result, residents of border areas, included in the program, are linked directly to specialized doctors of Athens Medical Center to receive real-time medical opinions – rapidly and in the convenience of their hometown. Since the program’s launch, a significant number of tests have been successfully executed and, in many cases, further needs for surgery or further tests have been detected.
Vodafone Telemedicine Program in numbers:
Medical Adoption Programs
“SOS Children’s Villages”
Since 1984, Athens Medical Group has offered medical care to “SOS Children’s Villages”, in the contex of its Social Responsibility Program. This ‘commitment’ has endowed Athens Medical Group’s Chairman, Dr. George Apostolopoulos, with the title of Honorary Member and Great Benefactor.
Specifically, Athens Medical Groupoffers free of charge treatment, throughout its hospitals in Athens and Thessaloniki, to infants, children and teenagers, as well as SOS Mothers, for any health issues that may occur.
“The Smile of the Child”
Additionally, Athens Medical Group’s medical adoption program includes medical service provision free of charge to “The Smile of the Child”, an organization that supports children that are victims of any form of violence, missing children, children with health problems, children living in poverty or threatened by poverty.
On the side of the Border Areas
Athens Medical Group remains committed to offering medical care to the residents of the border areas of Greece, such as Ai Stratis island, Kiprinos municipality in Evros, Fournoi Ikarias, Samothrace, Orestiada. The benefits include, among a host of services, free of charge hospitalization at Athens Medical Group’s hospitals, for all children and teenagers, as well as free of charge births in the Athens Medical Group’s Obstetrics Clinics. In recognition of this commitment, Athens Medical Group’s Chairman, Dr. George Apostolopoulos, has been declared as Honorary Citizen of these areas.
On the side of local municipalities
Peristeri Clinic, focused on serving local municipalities, is proud to offer free cataract surgical treatments to residents in need. In 2014, Peristeri Clinic offered free visits in the Emergency Care Department for all Peristeri residents who had suffered from the devastating floods of October 2018.
Additionally, Paleo Faliro Clinic organizes 1-day conferences with the participation of leading physicians that concentrate on numerous medical issues such as prevention and breast cancer treatment, asthma, urology, and many others. Furthermore, Paleo Faliro Clinic offers unlimited free medical examinations at the hospital’s Emergency Care Department for all residents on the southern outskirts (i.e. the Municipality of Paleo Faliro, Vari, Voula and Vouliagmeni).
The European Interbalkan Medical Center participates in medical and educational missions to the islands of the North Aegean. Residents are tested free of charge, while many of them are welcomed to medical information sessions. In parallel, it offers free examinations to children and adults in need, in cooperation with NGOs and various stakeholders, such as the Rotary Club of Thessaloniki and the House of Culture and Social Solidarity “Aristotelis”. Additionally, personnel from Athens Medical Center and the European Interbalkan Medical Center participate in annual blood donations.
Moreover, Athens Medical Group is proud to lend its support to associations and non-governmental organizations throughout the year, such as ELEPAP and the Greek Society for the Protection of Autistic Persons.
Global Health Days
Athens Medical Group, as part of its “Corporate Responsibility Program”, offers organized prevention examinations programs, as part of Global Health Days, either free of charge or at extremely reduced prices. The core aim of this essential program is the promotion of timely and valid diagnosis which everyone should be aware of and have access to. To date, thousands of patients have availed themselves of this program, taking this opportunity to undertake essential yearly screening tests.
Close to Security Forces
Driven by an impetus for continuous support, Athens Medical Group is a proud supporter of the men and women of law enforcement, the Coast Guard and others, through various activities, benefits, and other offerings.
Always by the side of Athletes, Athens Medical Group is proud to be the sponsor of top sports clubs and organizations, offering complete medical services to their members throughout Greece and encouraging younger people to actively participate in sports activities.
The Sports sector has been, and remains, an inspiration for Athens Medical Group and a pillar of its sponsorship activity.
Among the top sports clubs supported by Athens Medical Group, are:
Olympiacos, AEK, PAOK, Aris, Panionios, Atromitos Athinon, Ionikos Nikaias, Paleo Faliro Athletic Club, Ethnikos Pireos, Kimi Gymnastics Club, and popular federations, such as the Judo Federation, Volleyball Federation, Greek Tae Kwon Do Federation, and the Greek Riding Federation.
In conjunction to this, the Emergency Medical Services units of Athens Medical Group stand at the ready-for-professional and amateur athletes, offering medical coverage across various sports events.
Medical Tourism is a strategic priority for Athens Medical Group, with 11% of its turnover derived from international patients. Treating more than 8,000 international in-patients per year, from 53 countries, the International Patients Center remains the most efficient and organized service of its kind in Greece; staffed by trained, multi-lingual personnel, offering 24/7 VIP support to patients and their families. Highlighting the Group’s dedication to exceptional medical tourism services, the European Interbalkan Medical Center received, in 2018, a three-year-term “Global Healthcare Accreditation for Medical Travel Services” by the Global Healthcare Accreditation (GHA) Program.
The International Patient Center coordinates all medical, administrative and translation services, manages patient and family airport transfers and accommodation, as well as ambulance services.
For international patients, Athens Medical Group provides a special 5-digit number for emergency calls -11155- and collaborates with international insurance companies to ensure seamless delivery of services.
Since 2007, Asklepios Kliniken GmbH has been a key strategic shareholder of Athens Medical Group. Athens Medical Group and Asklepios collaborate on both scientific and business matters, promoting the exchange of medical knowledge and management expertise.
Characteristic of its scientific leadership, Athens Medical Group has collaborated, since its establishment with numerous leading organizations across the world:
Athens Medical Group cooperates with Massachusetts General Hospital (M.G.H.) of Harvard University Medical School (USA), IRCAD/EITS of the Medical School of Strasbourg (France) and the Robotic and Laparoscopic Center of the Saint Augustin Clinique (France).
The Group enjoys an academic collaboration with internationally renowned MD Anderson Cancer Center (USA), as well as with the Fetal Medicine Foundation (FMF) (UK) – the world’s leading pioneer research, education and training institute, established and chaired by Professor Kypros Nikolaides.
Additionally, AMG maintains educational collaborations with the Mass General Hospital for Children (USA) and Yale University School of Medicine (USA).
Further bolstering its capacity, Athens Medical Group has signed a Cooperation Agreement with the internationally renowned Methodist Hospital of Houston (USA).
Asklepios Kliniken GmbH is a shareholder of AMG, since 2007. Asklepios Kliniken GmbH is one of the largest Health Care Groups in Europe, operating more than 140 Medical Units of 26,500 beds, employing more than 45,000 employees and producing a turnover of 3 Billion Euros.
Athens Medical Center is an established by the International Association of Surgeons, Gastroenterologists, and Oncologists (IASGO) Continuing Medical Education Center for postgraduate studies.
Athens Medical Center’s Department of Hand and Upper Extremety Surgery, Recostructive Orthopaedic Microsurgery is an accredited Hand Trauma Center by the Federation of European Societies for Surgery of the Hand (FESSH).
Athens Medical Group has an academic collaboration with MD Anderson Cancer Center.
Athens Medical Center’s Department of General, Laparoscopic, Bariatric and Robotic Surgery has been recognized as a Center of Excellence for Bariatric and Metabolic Surgery by the International Federation for the Surgery of Obesity (IFSO).
European Interbalkan Medical Center is a Collaborating Center of Sports Medicine Worldwide accredited by the International Federation of Sports Medicine (FIMS)
Athens Medical Group has an academic collaboration with the Fetal Medicine Foundation (FMF), UK.
Athens Medical Group has an educational collaboration with Mass General Hospital for Children.
Athens Medical Center cooperates with IRCAD/EITS of the Medical School of Strasbourg, France
The Breast Clinic of Athens Medical Center is a full member of the international Breast Centers Network.
The Paediatric Radiology Department of the Paediatric Center of Athens is a “Center for the Assessment of Medical Technology”, according to GE Healthcare.
Athens Medical Group has an educational collaboration with Yale University School of Medicine.
Athens Medical Center cooperates with the Robotic and Laparoscopic Center of the Saint Augustin Clinique, in France
European Interbalkan Medical Center is an official MRCOG Examination and Education Center, by the Royal College of Obstetricians & Gynaecologists (RCOG).
The Clinic of General, Laparoscopic, Bariatric and Robotic Surgery of Athens Medical Center is a Center of Excellence according to the International Federation for the Surgery of Obesity and Metabolic Disorders (IFSO).
European Interbalkan Medical Center is, according to Joimax GmbH (Germany), a Reference Center in SE Europe for training doctors in the method of transforaminal endoscopic discectomy for the treatment of herniated intervertebral disc.
Athens Medical Group’s hospitals provide premier, innovative healthcare services, under the strictest international certifications and accreditations.
The world’s top international media and scientific journals have repeatedly recognized Athens Medical Group’s activities and accomplishments, including the Financial Times, the Sunday Times, the Guardian, the Independent, the Times, and the Mail on Sunday newspapers as well as TV networks such as Bloomberg TV and the BBC.
Athens Medical Group’s Departments are considered European and Global Centers of Reference and Excellence.
Athens Medical Center’s Department of General, Laparoscopic, Bariatric and Robotic Surgery has been recognized as a “Center of Excellence for Bariatric and Metabolic Surgery” by the International Federation for the Surgery of Obesity (IFSO).
Athens Medical Center’s Department of Hand and Upper Extremity Surgery, Reconstructive Orthopedic Microsurgery is an accredited “Hand Trauma Center” by the Federation of European Societies for Surgery of the Hand (FESSH).
Athens Medical Center is accredited by the International Association of Surgeons, Gastroenterologists, and Oncologists (IASGO) “Continuing Medical Education Center for postgraduate studies”.
The Pediatric Radiology Department of the Pediatrics Center of Athens is a “Center for the Assessment of Medical Technology”, according to GE Healthcare.
Athens Medical Center applies the innovative Interstitial Brachytherapy method under CT or Ultrasound based 3D planning.
Breast Clinic of Athens Medical Center is a full member of the international Breast Centers Network.
The European Interbalkan Medical Center is an official “MRCOG Examination and Education Center”, by the Royal College of Obstetricians & Gynecologists (RCOG).
The European Interbalkan Medical Center is a “Collaborating Center of Sports Medicine Worldwide” accredited by the International Federation of Sports Medicine (FIMS).
The European Interbalkan Medical Center is, according to Joimax GmbH (Germany), a Reference Center in SE Europe for training doctors in the method of transforaminal endoscopic discectomy for the treatment of herniated intervertebral disc.
Athens Medical Group Patient Safety Ethical Committees are interdisciplinary committees charged with the coordination and implementation of programs for ensuring patient safety within the Group, directing and overseeing proactive risk reduction. Specifically, these include the following committees:
The management, scientific and general staff of Athens Medical Group – in respect to the Group’s commitments to patients; in compliance with health laws and regulations and, in particular, with the principles of the World Health Organization as set out in the “Declaration on the Promotion of Patients’ Rights”; in order to ensure quality accommodation in Athens Medical Group’s Clinics, to shorten hospitalization time and generally aiming to provide excellent health services – invites you and your family members to actively participate fully in the treatment and hospitalization process, knowing your rights and obligations:
All Athens Medical Group Clinic patients have the right to receive the appropriate treatment and care with respect to his/her personality and preferences, in a comfortable and safe environment without discrimination regarding, but not exclusive to: age, gender, race, ethnicity, sexual orientation, religion, disability, and/or social status. In addition to medical and nursing services, patient care includes all other services relating to comfortable accommodation, proper and adequate treatment, and administrative, technical and financial services for the patient and his/her family members.
The patient has the right to being treated with dignity and respect, at every stage of his/her hospitalization; including, in particular, the provision by Athens Medical Group Clinics for patients to have/receive:
The patient maintains the right to be fully and accurately informed at all times, in a manner and in the language he/she understands, regarding any matter concerning his/her state of health, diagnostic procedures, benefits and possible risks of the proposed treatment, as well as the estimated outcome of treatment including possible complications. The patient’s relatives also have the right to be informed provided the patient has not instructed otherwise in writing. there is a different patient’s instruction in writing. Patient information should reflect age, degree of understanding and/or other relevant capacities. If the patient is experiencing difficulties in vision, hearing, speech and/or other impediments, the Clinic will provide the appropriate aids to ensure the best possible communication and information. The right to information also includes informing the patient regarding the identity and occupational status of those involved in the care of his/her health. The patient is entitled to receive copies of his/her medical records as relates to the procedure and within the time limits specified in the Clinic Operational Regulations of Athens Medical Group, as well as a detailed statement of charges and/or other financial liabilities.
No medical practice may be performed without the patient’s informed consent, except in cases of extreme urgency. The patient has an inalienable right to participate in, and consent to, decisions regarding treatment and/or any medical procedure, including the refusal of treatment and/or other medical procedures; this includes departure from the Clinic against an authorized and responsible physician’s recommendations if he/she is mentally competent. In cases where the patient refuses treatment and/or departs against an authorized and responsible physician’s recommendations, the Clinic and the physician are not liable for the possible effects of this action on the patient’s health. The right to refuse treatment may also be exercised by another person acting on the patient’s behalf in accordance with the law and/or the patient’s written instruction/authorization. After obtaining the necessary information, the patient has the right to choose among different treatments.
Any information relating to a patient’s state of health or personal nature is confidential and may be disclosed only with the patient’s explicit consent or at the request of legally authorized officials. Each patient has the right to access his/her medical records and any other records that contain information regarding their diagnosis, treatment, medical and other services provided in Athens Medical Group Clinics. Elements of the patient’s personal and family life cannot be requested unless it is verifiably necessary and/or can assist in diagnosis, treatment and care – contingent on the patient’s consent. The confidentiality of medical data and records, as well as the management of medical information, are applied by Athens Medical Group Clinics through the terms, conditions, and technical specifications for the protection of confidentiality according to the applicable European and Greek legislation, as described in the “Policy for the Protection of Personal Data”.
Athens Medical Group Clinics provide health services in a safe environment with strict safety standards, rigorous and consistent application of clinical protocols, and best-practice medical procedures to prevent negligence, equipment malfunction and errors in medical procedures.
Patients have the right to receive medical services, designed and tailored – to the extent possible – to their individual needs. Patients have the right to receive information about innovative diagnostic and treatment methods applied in Athens Medical Group Clinics.
Each patient has the right to voice their grievances should he/she consider that he/she has suffered any form of damage or mistreatment related to their treatment or associated services; receive a timely and comprehensive response to his/her grievances; and, where applicable, request compensation. For any such issue, patients are invited to contact the Clinic’s Department of Ethics, the Nursing Directorate, or the Head of International Patient Department.
During hospitalization at Athens Medical Group Clinics, the patient may participate in ongoing clinical research, clinical studies, and/or approved experimental therapies with the proviso that he/she has been thoroughly informed, given his/her consent in writing, and is adequately safeguarded from known risks as a matter of procedure. This consent may be revoked at any time without consequence to patient care.
Patients are required to provide full and accurate information as pertains to their identity (full name, last name, date of birth, identity card number, social security number), address, contact numbers, insurance institution, and profession if necessary. Patients are required to provide complete and accurate information about their health, medical history, previous hospitalization, medication, vitamins, herbal products, and any other health related information. Patients should report any change or discomfort related to their health to medical and nursing staff, as well as potential risks.
Patients must deliver the relevant document to the Clinic, the treating physician, or sign the relevant Clinic form should the patient authorize a third person to take care of them, accompany them throughout their treatment, make decisions about his/her health, obtain test results or copies of the patient’s file, or any other action on behalf of the patient.
Patients are expected to comply with the Clinic’s operating rules and general prohibitions laid down by regulation and applicable legislation. In particular, patients must comply with, and abide by, the total ban on smoking and alcohol consumption within Clinic premises. Patients should have with them only those personal items which are absolutely necessary and avoid bringing with them valuables during their hospitalization.
Patients should contribute to a quiet, peaceful environment for their fellow patients, including – but not limited to – avoiding disturbing noises or other actions, and respecting the rights and property of the Clinic and of other patients. Patients should follow the instructions of medical and nursing staff and behave with courtesy.
Patients should provide complete and accurate information regarding their insurance coverage and ensure timely and complete fulfillment of their financial obligations towards the Clinic.
Patients are required to follow applicable procedures for medical operations in accordance with the instructions of medical and/or nursing staff. Where patients do not fully understand provided information or medical advice, they are requested to submit questions and inform their doctor immediately, especially if they realize that they are unable to follow / apply their treatment plan. Patients should keep appointments and notify the doctor or nurses if they cannot respond.
Filadelfeos & Kefalariou 1, 14562 Kifisia Athens, Greece